My 4 year old loves this bed! Item arrived in the time expected. The box was ripped and the pieces had some scratches, but I don't think that's on the sellers side. The instructions were SUPER easy, I built it on my own and I'm a physically fragile female. All tools and pieces were here. The only thing I didn't like was that the wood slates weren't sanded which lead to cuts. But I'm grateful they came with slates at all so I'm not taking a star.Very poor quality. Some pieces arrived damaged, some completely dirty like the people working just had filthy hands or something. The worst part is the paint. We ordered white and there’s barely one coat of paint on the wood so you see straight through the white and see all of the wood grain. I really regret buying this but we’ve already started the set up and threw out my daughters old bed so I’m too deep in to go through the process of returning. Buyer beware.My 4 year old loves it. He likes the windows and door down.It is very sturdy. It also is the perfect height to put boxes with toys under it for storage.